Online Service Management Degree :: Accredited Universities

Prepare to effectively design and deliver service with your Bachelor of Arts in Service Management from Ashford University. The service sector is one of the fastest growing areas of the US economy. This growth has fueled demand for skilled and effective managers.

The Bachelor of Arts in Service Management prepares you to manage a service enterprise, whether in a non-profit organization or in the hospitality, restaurant, or retail industries. This degree demonstrates your ability to integrate practices and impact the performance of a service organization. You will discover how best to deliver whole enterprise services in organizations devoted to customer care. Learn to assess logistics, manage operations, examine market conditions, and make strategic decisions in a variety of service environments.

Entry Requirements

Students seeking admission to an online undergraduate program must meet the following admission requirements prior to the start of the first course at Ashford University:

Have a regular high-school diploma earned through college preparatory or regular high school courses or GED equivalency recognized by the Department of Education of the state in which it was earned, completed secondary school through home schooling as defined by state law, or earned an equivalent to a US high school diploma at an international high school according to approved Foreign Evaluation services. An earned IEP or Special Education Diploma or Certificate of Completion based upon IEP goals does not meet the regular high school diploma requirement for admission to Ashford University. If no high school degree was earned, applicants who have successfully completed at least a two-year program that is acceptable for full credit toward a bachelor’s degree from an appropriately accredited postsecondary institution, as defined by Ashford University transfer credit policies, may be admitted.

Be 22 years of age or older, or be exempt from this requirement by meeting one of the following criteria:

- Earned a minimum of 30 transferable credits* as defined by Ashford University transfer credit policies;

- Earned an Associate’s degree or higher from a regionally or approved nationally accredited institution; or

- Seeking readmission to Ashford University after withdrawal from a degree program; or

- Current degree-seeking student at Ashford University requesting to change majors.

Have the ability to study English indicated by one of the following:

- Achieved a recognized high school diploma or equivalent in which the primary language of instruction was English

- Received a GED that was taken in English

- A minimum of 30 credits have been earned from regionally or approved nationally accredited colleges/universities in the United States or equivalent in which the primary language of instruction was English; or

- Test of English as a Foreign Language (TOEFL) examination taken within the past two (2) years. A minimum score of 500 paper-based or 61 Internet-based is required. Copies of official scores must be submitted prior to provisional enrollment, and official scores must be submitted for full admission.

Submission of official transcripts from all postsecondary education attempted.

TOEFL scores submission.

Cumulative undergraduate grade point average of 2.0.**

Other Fees

Books and supplies : $4,000

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This course has been designed to meet the need for competent and qualified staff that can enable organisations to maximise the value of Information Communications Technology (ICT) and IT Services. It is suitable for any student wishing to move into IT Service Management, and is particularly relevant to business strategic planning, service delivery and support, continuity planning, application and infrastructure management, quality management, project and change management.

It is now recognised that information is the most important strategic resource that any organisation has to manage, and that this information is not managed or exploited if ICT systems and services are below the required quality. The global body, itSMF, ensures the adherence of quality and standards in the provision of IT Services underpins the importance of IT Service Management and the quality of staff employed in this profession.

This course addresses the need to understand the responsibilities, components and opportunities for IT Service Management, an area of expanding job opportunities and skill shortages in the modern world of business computing and service delivery. The rationale for the course is based on the recognition that the effectiveness of all IT Services is a vital aspect to the prosperity of any organisation. The course embraces best practice from leading service providers, and by continual reassessment, ensures all material is relevant to today's computing and management expectations.

The course encompasses IT Service Management through a series of progressive units developing the student's knowledge from fundamental concepts, through to units addressing IS strategy, management information, quality management, application development, infrastructure, service support and delivery, continuity planning, people and operational issues of implementing IT Service Management Best Practice. The course addresses current standards for IT Service Management, such as ISO20000 and ITIL.

Special course features
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perfect course for IT students wishing to move into IT service management
IT service management has expanding job opportunities

Entry Requirements

Candidates will normally hold a recognised first or second class honours degree (or equivalent), or a postgraduate qualification for which a degree or HND qualification was a necessary entry requirement. Applicants with relevant work experience in the IT field and related professional qualifications for example ITIL®, will be considered on an individual basis.

Other Fees

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Many business and non-business graduates who want a professional master degree in Business enrol in the Master of Management. The Master of Management is a 1.5-year programme but can also be completed by part-time study.

Students must achieve a B- grade average across Part 1 of the programme to be allowed to move on to Part 2.

Entry Requirements

Candidates for the MMgt will normally have

(a) met the University admission requirements as specified;
(b) been awarded or qualified for a relevant Bachelor’s degree or equivalent qualification, having achieved a grade average of at least a B- in the highest level papers.

Students must gain admission as being eligible to proceed into this programme.

Other Fees

Enrolment Fee - $51.40 (NZD)

Student Services Levy - $237.50 (NZD)

Massey Foundation Fee -$22.40 (NZD)

Distance Learning overseas venue fee - $214.20 (NZD)

Textbooks

Incidental Unit Fees

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This course is aimed at professional engineers aspiring to increased management responsibility in the building services sector or who have reached a stage in their careers when they are carrying increasing management responsibility.

NSSBuilding Services Engineering courses awarded the Happold Brilliant Award for teaching excellence by the Chartered Institution of Building Services Engineers.

Building Services Design for Energy Efficient Buildings.

Modes of Study
3-5 Years Distance Learning The distance learning programme is designed to enable candidate to conduct most of candidate's studies at home, in candidate's own time and at candidate's own pace. There is no requirement to attend lectures at Brunel University and there is no set timetable of lectures, instead candidate follow a structured programme of self-study at home or at work. This gives candidate the freedom to arrange a work programme to suit themselves and candidate should usually allow about twelve hours each week for study. There are set submission dates for assignments but we have tried to design the programme so that they are well-spaced, giving candidate the maximum flexibility in candidate's study plans.

Students can take between 3 and 5 years to complete the course. The average is 3 years, with students taking four modules in the first year, four modules in the second year and the dissertation in the third year. However, depending on candidate's other commitments candidate can take longer up to a maximum of 5 years. Students are supplied with a study pack in the form of text books and CD-ROMs; candidate have assignments to submit and exams to sit each year. Examinations can be taken either at Brunel University or in the country candidate are resident in. We have an extensive network of organisations (Universities, Colleges and British Council Offices) throughout the world who will provide invigilation services. The cost of invigilation away from Brunel is candidate's responsibility. Examinations are held in May each year.

Entry Requirements

A UK first or second class Honours degree or equivalent internationally recognised qualification in an engineering; appropriate science or technology discipline. Other qualifications and relevant experience will be assessed on an individual basis.

For an alternative route of entry please see the Building Services Engineering Foundation Course.

English Language Requirements

IELTS: 6 (min 5.5 in all areas)
TOEFL Paper test: 550 (TWE 4) PBT
TOEFL Internet test: 79 IBT (R18, L17, S20, W17)
Pearson: 51 (51 in all subscores)
BrunELT: 60% (min 55% in all areas)
Brunel also offers our own BrunELT English Test and accept a range of other language courses. We also have a range of Pre-sessional English language courses, for students who do not meet these requirements, or who wish to improve their English.

Our International Pathways and Language Centre offers a range of foundation and pre-masters courses to provide candidate with the academic skills required for candidate's chosen course.

Other Fees

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The Bachelor of Emergency Management Services is designed to provide graduates with the knowledge and skills needed to perform professionally in the role of an emergency services organization or agency manager and learner. The curriculum has two options. One is a degree completion option for those with an associate's degree. The other is for those without a degree. Both options are available online or on campus.

Entry Requirements

Each applicant's record is examined for evidence reflecting potential for intellectual and social growth, strength of character, and seriousness of purpose. These qualities are evaluated by considering each applicant's academic record, including graduation, SAT Reasoning Test (SAT) or the American College Testing (ACT), and optional references.

Course Requirements

- 4 years of College Prep English
- 3 years of Math (preferably Algebra 1, Geometry, Algebra 2, or higher)
- 3 years of Science (at least 2 lab Sciences, preferably Chemistry, Physics, and/or Biology)
- 2 years of the same Foreign Language
- 1 year of Government/Economics

Other Fees

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